At Ansari Foods, customer satisfaction is our top priority. We strive to deliver fresh, high-quality food every time. However, if you are not satisfied with your order for any reason, please review our Refund and Returns Policy below.
1. Refund Eligibility
– Refunds are only eligible if:
– The order was incorrect (wrong items delivered)
– The food was not fresh or was spoiled
– The order was not delivered within the promised timeframe
– Refund requests must be made within 2 hours of receiving the order.
2. How to Request a Refund
To request a refund, please contact us via:
– WhatsApp: +92 3067404404
Include your order number, details of the issue, and photos if applicable.
3. Return Policy
As we deal with perishable food items, returns are generally not accepted. However, if you received an incorrect or spoiled order, we may arrange for a replacement or a refund, depending on the situation.
4. Refund Method
If approved, refunds will be processed through the original payment method. Please allow 5–7 business days for the amount to reflect in your account.